Help
Help with your IBOMEA account
Answers to what people ask us most: passwords, subscriptions and deleting an account. You don’t need to sign in to read them. They apply to ibomea.com and to the Ideal Body Measurements app, which share one IBOMEA account.
Help articles
Delete your IBOMEA account and your Ideal Body Measurements data
Delete your account with or without the app, and without signing in. The 14-day waiting period, and what is deleted and what is kept.Read the articleReset your IBOMEA password
Forgot your password, or want to change it? The steps on ibomea.com, signed in or not.Read the articleCancel an Ideal Body Measurements subscription
Premium is billed by the App Store or Google Play. How to cancel it there, and where refunds are handled.Read the article
Policies
The Privacy Policy explains what we collect, how we use it and how long we keep it. The Terms of Service cover your account, subscriptions and acceptable use.
Still need help?
Email us or use the contact form. A person reads every message.