IBOMEA s.r.o.
Effective Date: 10 May 2026
Last Updated: 27 August 2026
Company / Controller: IBOMEA s.r.o.
Registered Address: Hasova 3091/2, Modřany, 143 00 Praha, Czech Republic
Website: https://ibomea.com
Support Contact: support@ibomea.com
Privacy Contact: support@ibomea.com
Company Identification Number (IČO): 14071312
1. Company Information
These Terms of Service (“Terms”) govern your use of digital services operated by IBOMEA s.r.o., Hasova 3091/2, Modřany, 143 00 Praha, Czech Republic (IČO 14071312).
For support, account, privacy, or legal questions, contact support@ibomea.com or visit https://ibomea.com/contact.
2. Acceptance of These Terms
By accessing, registering for, signing into, downloading, purchasing, or otherwise using our services (the “Service”), you agree to these Terms. If you do not agree, do not use the Service.
If you use the Service on behalf of an organization, you represent that you have authority to bind that organization. In that case, “you” includes both you and the organization.
3. Scope of the Service
The Service includes:
- the ibomea.com website and related web account features;
- Ideal Body Measurements and other IBOMEA mobile apps that link to these Terms;
- IBOMEA account registration, login, profile, security, connected-account merge, and deletion features;
- subscription and entitlement status tied to your IBOMEA account;
- transactional emails and support communications described in these Terms.
Features may vary by product, device, operating system, region, language, account status, or app-store rules. We may add, change, or discontinue features over time.
Today the Service is offered mainly to individual consumers. We do not currently offer a public developer API portal, enterprise dashboard, marketplace, or user-to-user social platform under these Terms.
4. Related Legal Documents
Your use of the Service is also governed by the Privacy Policy, which explains how we handle personal data.
App-store purchases are also subject to Apple App Store (and, if we distribute apps there in the future, other platform) terms. Sign-in through Apple or Google is subject to those providers’ terms.
If a signed written agreement with IBOMEA expressly conflicts with these Terms for a specific relationship, that signed agreement controls for that relationship.
5. Definitions
Account means your IBOMEA login and related profile. User Content means information you submit or generate through the Service, such as profile details, body measurements, goals, or support messages. IBOMEA Content means our software, branding, designs, documentation, and other materials we own or license. Paid Service means a paid subscription or in-app purchase. Platform Provider means Apple, Google, app stores, hosting providers, authentication providers, email providers, and other third parties involved in delivering the Service.
6. Global Availability and Mandatory Law
We may offer the Service in multiple countries, but not every feature is available everywhere. We may restrict access where required by law, platform rules, sanctions, or operational needs.
Nothing in these Terms limits mandatory rights that cannot be waived under applicable law, including mandatory consumer, privacy, digital-content, withdrawal, refund, or unfair-contract protections.
If any provision is unenforceable in your jurisdiction, it applies only to the maximum extent permitted. The rest remains in effect.
7. Eligibility and Age
You may use the Service only if you are legally permitted to do so and have legal capacity to enter these Terms.
The Service is not directed to children under 13. You must be at least 16 years old to create an Account unless a higher or lower age is required or permitted by applicable law for the relevant product.
If you are under the age of legal majority where you live, you may use the Service only with permission and supervision of a parent or legal guardian.
8. Accounts
8.1 Registration
Some features require an Account. You must provide accurate information and keep it updated. You must not create an Account using false identity, another person’s credentials, or misleading information.
8.2 Security
You are responsible for activity under your Account and for keeping your credentials secure. Notify us promptly at support@ibomea.com if you suspect unauthorized access.
We may require password resets, email verification, email-based multi-factor authentication (MFA), session termination, or other protective measures when reasonably necessary.
8.3 Account names
We may reject, rename, or remove usernames or display names that are unlawful, misleading, infringing, abusive, impersonating, or create security or legal risk.
8.4 Recovery
We may offer account recovery tools but do not guarantee recovery in every case. We may require verification before restoring access.
8.5 Connected accounts and merge
You may use Connected accounts to merge two IBOMEA logins into one primary Account. Merge requires verification codes and your confirmation. You are responsible for ensuring you have authority to merge the accounts you combine.
8.6 Inactive accounts
We may treat an Account as inactive after long non-use or bounced communications. Before deleting a consumer Account solely for inactivity, we will provide notice where required by law and where contact information is available.
9. Description of the Service
IBOMEA provides digital account, profile, security, and app-connected services. Ideal Body Measurements helps you track body and fitness-related information linked to your IBOMEA Account.
Descriptions, screenshots, app-store listings, and marketing materials are informational. They may not reflect every version, device, region, or plan. Unless we expressly agree otherwise in writing, we do not guarantee uninterrupted, error-free, or permanently available operation.
10. No Emergency Use
The Service is not an emergency service. For medical, safety, or mental-health emergencies, contact local emergency services or a qualified professional immediately.
11. Health, Wellness, and Measurement Disclaimer
Ideal Body Measurements and similar products are for general informational, educational, and personal tracking purposes only. They do not provide medical advice, diagnosis, treatment, or professional healthcare.
Measurements, calculations, estimates, goals, charts, and app outputs may be inaccurate or unsuitable for your circumstances because of user input, device limits, posture, lighting, algorithms, or other factors.
Consult a qualified healthcare professional before making health, fitness, nutrition, weight, exercise, medication, or treatment decisions. Using the Service does not create a doctor-patient or other professional relationship with IBOMEA.
Unless we expressly state otherwise for a specific certified product, the Service is not a medical device or regulated healthcare product.
12. License to Use the Service
Subject to these Terms, IBOMEA grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial purposes unless applicable law or a separate agreement allows business use.
This license does not transfer ownership of the Service or IBOMEA Content. You must use the Service only through authorized apps, websites, and interfaces we provide.
13. Restrictions
Except where mandatory law allows otherwise, you must not:
- copy, sell, resell, sublicense, or commercially exploit the Service;
- reverse engineer, bypass security, scrape, or use unauthorized automation;
- interfere with the Service, other users, or our infrastructure;
- use the Service unlawfully or to violate third-party rights;
- upload malware, attempt account takeover, commit fraud, or abuse support;
- use the Service to build or train a competing product using our systems or content without authorization.
You must not conduct security testing against the Service without our prior written permission. Report security issues responsibly to support@ibomea.com.
14. Software Updates and Compatibility
We may provide updates, fixes, or changes to the Service. Some updates may be required for security or platform compatibility. If you do not install updates, features may stop working or become unsupported.
The Service may require compatible devices, operating systems, network access, and supported app versions. We do not guarantee compatibility with every device or configuration.
15. Third-Party Services
The Service relies on third parties including Amazon Web Services (hosting and accounts),
Mailgun (email), Cloudflare (network and security), Sentry (error reporting),
RevenueCat (subscriptions), Apple, Google, and the app stores. Your use of those
services may be subject to their own terms and policies. The Privacy Policy lists every provider
that handles personal data and what each one receives.
We are not responsible for third-party services we do not control, including outages, billing decisions by app stores, or actions taken by sign-in providers.
16. App Store and Platform Purchases
If you download an IBOMEA app or buy a subscription through the Apple App Store, Apple’s terms and payment rules apply. Billing, renewals, refunds, family sharing, and cancellation are handled according to Apple’s policies and your Apple account settings.
If you download the app from Google Play, Google's terms and payment rules apply in the same way.
Payment card data is processed by the app store or platform, not directly by IBOMEA.
16.1 Terms required by Apple
These Terms are between you and IBOMEA s.r.o. only, not with Apple. Apple is not responsible for the app or its content.
Apple has no obligation to provide any maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever.
Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
If a third party claims the app infringes their intellectual property, IBOMEA, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple has the right to enforce these Terms against you as a third-party beneficiary.
Any questions, complaints or claims about the app should be directed to support@ibomea.com.
17. Acceptable Use
You must use the Service lawfully and respectfully. You must not use the Service to:
- break the law or encourage illegal activity;
- harass, threaten, impersonate, or defraud others;
- submit content that is unlawful, infringing, or harmful;
- attempt unauthorized access, spam, or abuse of our systems or support channels.
We may investigate suspected violations and take action described in Section 28.
18. User Content
You retain ownership of your User Content, subject to the licenses below and applicable law.
You are responsible for your User Content and for having any rights needed to submit it. Do not submit content you do not have permission to use.
Because body and wellness information can be sensitive, use the Service carefully and only for lawful personal purposes.
19. License to User Content
You grant IBOMEA a worldwide, non-exclusive license to host, store, use, reproduce, process, transmit, display, and otherwise handle your User Content only as reasonably necessary to operate, secure, support, and improve the Service, enforce these Terms, and comply with law.
This license ends when your User Content is deleted from our active systems, except for copies retained as permitted by the Privacy Policy or law.
20. Feedback
If you send suggestions or feedback, you grant IBOMEA the right to use it without restriction or compensation, unless applicable law requires otherwise.
21. Purchases, Subscriptions, and Trials
Paid features may be offered through app-store subscriptions or other permitted purchase methods. Price, billing period, trial length, renewal terms, and included features are shown at purchase.
Subscriptions may renew automatically unless canceled through the applicable app store or purchase method before renewal. Free trials or introductory offers may convert to paid subscriptions if not canceled before the trial ends, as disclosed at purchase.
We may change prices or plans for future purchase periods where permitted by law and platform rules. Existing app-store subscriptions are managed through the relevant platform.
22. Cancellation and Refunds
To avoid future charges, cancel through the store you bought from:
- iPhone or iPad: Settings, then your name, then Subscriptions.
- Android: the Google Play Store app, then your profile picture, then Payments and subscriptions, then Subscriptions.
Cancel at least 24 hours before the period renews. Deleting the app, stopping use, or scheduling Account deletion does not by itself cancel a store subscription.
Refunds for store purchases are handled by Apple or Google according to their own policies. We cannot issue a refund for a purchase made through a store. Where mandatory consumer law gives you withdrawal, cancellation, or refund rights, those rights remain unaffected.
23. Privacy and Cookies
Use of the Service is governed by our Privacy Policy. If these Terms and the Privacy Policy conflict on personal data handling, the Privacy Policy controls for privacy matters unless mandatory law or a signed data-processing agreement provides otherwise.
We use cookies, local storage, and similar technologies for essential purposes such as sign-in, security, and settings (for example theme preference). We do not currently use non-essential advertising or marketing analytics cookies on the website. If we add them in the future, we will update the Privacy Policy and, where required, obtain consent.
24. Account Deletion
You may schedule Account deletion through Profile security at https://ibomea.com or by contacting support@ibomea.com.
- Scheduling deletion starts a 14-day waiting period. You may cancel deletion before it ends.
- After the waiting period, we permanently delete your Account from active systems as described in the Privacy Policy.
- Deletion does not automatically cancel Apple or other platform subscriptions.
- We may verify your identity before completing deletion.
- Some information may remain in backups or where retention is required by law.
25. Support
We provide support mainly by email at support@ibomea.com. Our website contact form sends your
message to us: it is routed to our support tooling so a person can answer, you receive an
acknowledgement, and we keep the correspondence for 24 months. The Privacy Policy sets out exactly
what is stored and with which providers.
Unless required by law or a separate written agreement, we do not guarantee specific response times, bug fixes, feature requests, or recovery of deleted data.
Communicate respectfully with our team. Abuse, threats, harassment, or bad-faith requests may result in support limits or Account action.
26. Changes to the Service
We may modify, suspend, or discontinue parts of the Service for improvement, security, legal compliance, platform requirements, or business reasons.
For free features, changes may occur at any time. For paid features, we will not materially reduce core paid functionality during a paid term without a valid reason or remedy required by law.
Where consumer law requires notice, termination rights, or refunds for certain changes, we will provide them to protected consumers.
27. Availability
We aim to provide a reliable Service but do not guarantee uninterrupted availability, error-free operation, or specific uptime unless we expressly agree otherwise in writing.
Outages may occur because of maintenance, third-party failures, platform issues, security incidents, or other events outside our control.
28. Suspension and Termination
We may suspend or terminate your access if we reasonably believe you violated these Terms, created legal or security risk, failed to pay amounts due directly to us, or if continued access is impracticable or required by law or a platform provider.
Where reasonable and permitted by law, we will give notice and a chance to resolve the issue. We may act immediately if delay would create risk or violate law.
You may stop using the Service at any time and schedule Account deletion as described above.
When access ends, your right to use the Service ends. Provisions that by nature should survive termination remain in effect, including ownership, disclaimers, liability limits, governing law, and dispute provisions.
29. Warranty Disclaimer
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” IBOMEA disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, uninterrupted operation, and error-free operation, except where such disclaimers cannot be excluded.
Nothing in these Terms excludes warranties, guarantees, or remedies that cannot be excluded under applicable law.
30. Limitation of Liability
To the maximum extent permitted by law, IBOMEA and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity.
To the maximum extent permitted by law, IBOMEA’s total aggregate liability for claims relating to the Service is limited to the greater of EUR 500 or the total amount you paid for the Service in the 12 months before the event, whether you paid us directly or through an app store.
If you are a consumer, this limit applies only so far as your local law allows. It does not restrict any right you have under the mandatory consumer law of the country where you live, and it does not apply to damage caused deliberately or by gross negligence.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, intentional misconduct, gross negligence where it cannot be limited, or any liability that cannot lawfully be excluded. Mandatory consumer rights remain unaffected.
31. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we may notify you by email, in-app notice, or website notice. The “Last Updated” date shows when these Terms were last revised.
Continued use after an update means you accept the updated Terms, subject to mandatory law.
32. Governing Law and Disputes
These Terms are governed by the laws of the Czech Republic, excluding conflict-of-law rules that would require another jurisdiction’s law.
If you are a consumer in the EU or the EEA, you keep the protection of the mandatory law of the country where you live, and nothing above takes that away. You may bring proceedings against us either in the Czech Republic or in the courts of your own country, and we may bring proceedings against you only in the courts of your own country.
For everyone else, courts in the Czech Republic have jurisdiction, so far as mandatory law allows.
Before filing a claim, please contact support@ibomea.com so we can try to resolve it informally.
Out-of-court dispute resolution. If we cannot resolve a complaint between us, consumers may refer the dispute free of charge to the Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 796/44, 110 00 Praha 1, https://www.coi.cz, which is the competent alternative dispute resolution body. Consumers in the EU may also use the European Commission's online dispute resolution platform. Using these procedures is voluntary and does not affect your right to go to court.
33. General Legal Terms
Entire agreement. These Terms and the Privacy Policy are the main agreement for consumer use of the Service, unless a signed written agreement says otherwise.
Severability. If any provision is invalid, the rest remains in effect.
No waiver. Failure to enforce a provision is not a waiver of future enforcement.
Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Language. These Terms are written in English. If we provide a translation, the English version controls unless applicable law requires otherwise.
34. Contact Information
IBOMEA s.r.o.
Hasova 3091/2, Modřany, 143 00 Praha, Czech Republic
Email: support@ibomea.com
Website: https://ibomea.com
Contact form: https://ibomea.com/contact
Regional Addendum
This addendum applies where required by local law. If it conflicts with the main Terms for users protected by that law, this addendum controls for those users.
A. European Union, European Economic Area, United Kingdom, and Switzerland
If you are a consumer in the EU, EEA, UK, or Switzerland, nothing in these Terms limits mandatory consumer rights, including rights relating to pre-contract information, unfair terms, digital content or digital service conformity, legal guarantees, remedies, and access to dispute resolution.
Where the Service is supplied as digital content or a digital service, you may have statutory rights to updates, conformity remedies, termination, and refunds where required by law.
Model withdrawal form (EU/EEA consumers — digital services)
If you have a statutory right of withdrawal for a distance contract and wish to withdraw, you may send this form to support@ibomea.com:
To: IBOMEA s.r.o., Hasova 3091/2, Modřany, 143 00 Praha, Czech Republic, support@ibomea.com
I hereby withdraw from my contract for the following service:
- Ordered on / received on: [date]
- Name: [name]
- Address: [address]
- Email: [email]
- Account email (if different): [account email]
- Signature (if on paper): [signature]
- Date: [date]
Withdrawal rights may not apply to all digital services once performance has begun with your express consent, as required by law.
Czech consumers may also use out-of-court dispute resolution where applicable.
B. United States and California
Nothing in these Terms limits rights that cannot be waived under applicable U.S. federal or state law. Some states do not allow certain warranty disclaimers or liability limitations; in those cases, those provisions apply only to the maximum extent permitted.
The Service is not directed to children under 13.
If California law applies, required subscription disclosures and cancellation rights for direct billing are provided where applicable. App-store subscriptions follow Apple’s disclosures and cancellation tools.
C. Canada, Australia, Brazil, and other regions
Nothing in these Terms excludes or limits consumer guarantees, remedies, or rights that cannot be excluded under PIPEDA, Australian Consumer Law, LGPD, or similar local laws.
If mandatory local law gives you rights not described above, those rights apply where required.